Privacy Policy

Smart Touch Software, Inc.

Effective date: September 26, 2026

Smart Touch Software, Inc. (“Smart Touch,” “we,” “us,” or “our”) respects the privacy of users, customers, and individuals who interact with our software, websites, support services, and text-messaging services. This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to individuals.

1. Information We May Collect

  • Contact and account information, such as name, business name, mailing address, email address, and telephone number.
  • Customer-service and transaction information provided when using Smart Touch products or communicating with support.
  • Mobile telephone numbers and records relating to consent to receive SMS or MMS messages.
  • Technical information reasonably necessary to operate, secure, troubleshoot, and improve our website, software, and services.

2. How We Use Information

  • Provide, operate, maintain, support, and improve Smart Touch software and related services.
  • Respond to support requests and other business communications.
  • Provide transactional and informational text messages to individuals who have consented to receive them, including messages concerning purchases, orders, deliveries, service appointments, account activity, and related customer-service matters.
  • Maintain records of messaging consent, opt-outs, and compliance with applicable requirements.
  • Protect our systems, prevent misuse, and comply with legal obligations.

3. SMS and MMS Messaging

  • Enrollment in a Smart Touch text-messaging program is voluntary. Consent to receive text messages is not a condition of purchasing goods or services.
  • Message frequency varies according to the recipient’s transactions, service needs, and interactions. Message and data rates may apply.
  • Recipients may reply STOP to opt out of future text messages and may reply HELP for help.

4. Sharing and Disclosure of Information

  • We may use service providers that perform functions on our behalf, such as hosting, communications delivery, security, or technical support, subject to appropriate contractual and privacy protections.
  • We may disclose information when reasonably necessary to comply with law, legal process, protect rights or safety, investigate fraud or misuse, or in connection with a legitimate corporate transaction.
  • We do not sell or rent SMS opt-in consent for marketing purposes.
  • All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

5. Data Security and Retention

  • We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.
  • Information is retained only for as long as reasonably necessary for the purposes described in this policy, including operational, legal, accounting, security, and compliance requirements.

6. Your Choices

  • You may opt out of text messages at any time by replying STOP.
  • You may contact us to ask questions about personal information or request appropriate updates or corrections, subject to applicable law and legitimate record-retention requirements.

7. Children’s Privacy

  • Our business software and messaging services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through these services.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. The current version will be posted on our website with its effective date.

9. Contact Us